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ELECTRONICS FOR INDUSTRIAL AUTOMATION

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ELECTRONICS FOR INDUSTRIAL AUTOMATION

That things can move on more quickly:

Advance exchange

REPLACEMENT

SWAP FAULTY FOR INTACT

Do you require a functioning module as soon as possible? We can minimize your production outage by means of straightforward advance replacement. To avoid expensive spare part purchases and the need for you to scrap your faulty module, we offer a more affordable solution: You can simply swap your defective component for a refurbished module. We offer this replacement service both for current modules and for parts long discontinued by the manufacturer.

OUR SERVICES

IN THE AREA OF ADVANCE REPLACEMENT

DATA BACKUP/RECOVERY

If you have faulty modules containing data that you have not backed up or for which you are unable to re-import the relevant project, you are welcome to send them in to us. We will attempt to recover your data from the faulty component and install it on the replacement unit. Once we have successfully recovered the data, we will provide you with a replacement module including all your data.

SOLUTION-ORIENTED

The modules received by EFI-automation are usually reparable. In exceptional cases, our sales department will perform a recalculation and inform you of the spare part price, which can also be included in the replacement quote if required.

RAPID DISPATCH

We will send you a refurbished module without delay. You can even have the article delivered by courier on the very same day. You can immediately begin using the replacement part and get your production back up and running. You should then send the faulty module to us within one week along with a description of the fault.

OUR ADVANCE REPLACEMENT PROCESS

Bestellung
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Lieferung
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REPLACEMENT
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Retoure
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refurbishment
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Einlagerung
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QUESTIONS AND ANSWERS

Are advance replacement modules plug & play?
Yes, provided that the module does not contain any special data for your system or machine.
Do I have to send the module in first?
No. We provide you with a replacement module in advance. You should then send the faulty module to us within one week along with a description of the fault.
What if it turns out that my module cannot be repaired?
Then the advance replacement will become a spare part purchase. This will be subject to a higher cost. Our sales team will inform you of the spare part price in advance.
How long is the warranty period?
We provide up to 12 months warranty for our refurbished spare parts.
WE ARE HAPPY TO ANSWER ANY QUESTIONS YOU MAY HAVE

WE ARE HAPPY TO ANSWER ANY QUESTIONS YOU MAY HAVE

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